Are there any hidden fees?
No, you pay just a monthly flat price for every task that your plan includes. You are free to upgrade or downgrade any time.
Is it like having a full-time designer for the fraction of the cost?
No, we don’t want to give you the impression that this is too good to be true. We just offer monthly marketing help whenever you need it, but we only start a new task when the old task is completed. If you want us to work on more tasks simultaneously, have a look at the Pro or Growth plan.
Do I get my dedicated designer?
Not necessarily. You will have your personal account manager who stays in touch with you and makes sure that a qualified team member gets the job done. Every designer has its specialty and that’s why it’s smarter to mix things up when it makes sense.
Can I share my account with someone else?
You can share your account with unlimited brands but we manage everything from one dashboard. So everyone who gets access to the dashboard can see the work of everybody else.
How do I request a task?
In your customer login area, you will find task request forms for any kind of task. After we received your request your account manager will add it to your project dashboard and assign it to a team member.